• • • FAQ • • •

GIFTS

How do I send Just the Right Book as a gift?
What gift card options do you offer?
How will you know what book to send?
Why haven’t they received their gift?
Will their gift be wrapped?

SUBSCRIPTIONS

What does a subscription cost?
Will I have to re-do my Preference Form if I renew my subscription?
Why haven’t I received my books?
I just purchased a subscription. What do I do next?
How do you choose the books?
Can I request a specific book?
Do you offer large print book subscriptions?

BILLING & SHIPPING

When will I be billed for my subscription?
I received a message saying that my payment failed. What can I do?
When will my first book ship?
If I change my mind, can I cancel my subscription?

EXCHANGES

So how do book exchanges work?

Gifts are what we’re great at. Select “Gift Subscription” on the Subscribe Now page. We’ll ship the first book first approximately two weeks after your recipient redeems their Gift Subscription and completes their Reading Profile and then monthly after that.

At checkout, you’ll be offered the opportunity to print your own gift card to give to the recipient. This will also be included in your order confirmation. Alternatively, you can choose to have us send a high-quality custom gift card directly to the recipient (via USPS).

These cards contain the recipients’ redemption code used to redeem their Gift Subscription so we can begin shipping. If you opt not to have us send a card, it’s up to you to share the code.

When a recipient redeems their Gift Subscription, they’re prompted to share their reading preferences. We ask about their favorite genres and then we choose the perfect books to send!

If you’ve purchased a subscription that has never been fulfilled, the subscription might not have been redeemed, or your recipient’s Reading Profile is incomplete. They can redeem their gift subscription here, or log into their account to check their reading preferences.

Of course! We hand wrap all our books before we ship them.

Ages 0-3

We offer subscriptions for infants and toddlers. Each subscription contains a mix of captivating picture books and colorful board books sure to animate every family story time! Books are hand-selected and gift wrapped with care. The prices listed below include shipping

$96 for 4 months

$143 for 6 months

$282 for 12 months

Yes! Because we want to ensure that you always receive just the right book, we ask readers to complete a Reading Preferences form with each subscription. Maybe you fell in love with a new-to-you genre? We want to know!

Please check your account to confirm you’ve completed your Reading Preferences Form. Your first book will ship approximately two weeks after completing your profile, and then monthly after that. If you think something may have gone wrong, please reach out to support@justtherightbook.com.

Check your e-mail! You’ll receive an order confirmation with a link to complete your Reading Preferences Form. Once you complete the form, we’ll select, wrap, and ship just the right book for you, approximately two weeks later.

Independent bookstores put the right book in the right hands. It’s what we’ve done for over thirty years at RJ Julia Booksellers, and that vision is what launched Just the Right Book!. When you completed your Reading Preferences Form, you enter into an ongoing conversation with our booksellers. It’s how we always choose Just the Right Book!

If there’s a specific book that you want us to send, please contact our booksellers at support@justtherightbook.com or call 1-877-654-5872.

Yes! Large print books are offered through our Hardcover Subscriptions. Please contact our booksellers at support@justtherightbook.com or call 1-877-654-5872.

If you are purchasing a gift subscription, you will pay in full during checkout. If you’re purchasing a subscription for yourself, you’ll be presented with the choice of installment payments or a full payment at checkout. If you choose installment payments, your credit card will be charged each time we ship a book.

We recommend that you try a different credit card. If you pay for your subscription in installments, this message means that your credit card’s status may have changed. We may need you to update the information that we have on file. Please visit your account to update.

First, make sure you’ve completed your Reading Preferences Form, found in your account. Your first book will ship approximately two weeks after completing your preferences, and then monthly after that.

Annual subscriptions can be canceled within the first month. A refund can be issued if no books have been shipped.

We want your feedback! Did we read your mind? Do you want to switch it up? If you’re unhappy with the book that we sent you, we’ll replace it at no extra cost. Please make your exchange request within four weeks of receiving the book.

You can get started on the exchange by emailing support@justtherightbook.com.