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• • • Gifts • • •

I want to send Just the Right Book as a gift. What’s the best way to do that?

We offer Gift Subscriptions for this very purpose! Just pick out the right program: We offer 4, 6 or 12 books for adult, teen, or children You can also choose hardcover, paperback or a mix of the two. Your recipient will be start receiving Just the Right Book selections once they fill in their Reading Preferences!

Give the Gift of Reading
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• • • Membership & Subscribing • • •

I want to sign up for a subscription! Are there any extra fees?

Nope! Your Just the Right Book subscription won’t have any shipping or handling fees – just the price for your subscription program(s). You will be billed monthly. If your shipping address is in Connecticut, sales tax will be applied to your order.
Subscribe >

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• • • Membership & Subscribing • • •

I just signed up! What should I do next?

You will receive a Thank You note and Confirmation, which will include a link to your Reading Preferences so we can pick out Just the Right Book for you. Your Order Confirmation will have an estimated ship date so you’ll know to keep an eye out for your first box!

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• • • Membership & Subscribing • • •

Can I have a particular book sent to me or my recipient?

Yes. When you fill out your personal profile there will be an option to name a title that interests you. Or, at any point during your subscription period you may write to support@justtherightbook.com and request a title.

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• • • Billing & Payment • • •

When can I expect to be billed for my subscription?

Gift Subscriptions are paid in full up front but subscriptions for yourself will be billed monthly. Once your gift subscription is almost up, we’ll check in and see if you would like to renew.

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• • • Billing & Payment • • •

What forms of payment can I use?

We accept VISA, MasterCard, American Express credit cards, or debit cards as payment for subscription orders.

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• • • Billing & Payment • • •

I’m ready to place an order. When will I be charged?

You will be billed as soon as your order is placed. From there, we’ll be in touch with tracking information when your books are on the way!

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• • • Shipping • • •

Where does Just the Right Book ship?

We ship anywhere in the world. There are additional shipping charges for shipments outside the United States as shown below.

Rates outside the United States:

Canada/Mexico/Carribean – $15 per book shipment; Priority $35.
Europe/South America – $20; Priority $50.
Australia/Asia/Africa – $25; Priority $55.

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• • • Shipping • • •

Do I have to sign for my Just the Right Book delivery?

Book shipments are ground-shipped via USPS for final delivery. You do not need to sign for the shipments.

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• • • Shipping • • •

What are my shipping options?

You can choose from these shipping options when placing an order:

Standard Shipping
USPS Media mail (within 8 days, free within the US)

USPS Priority
$7.00 (1-5 Business Days) first book only then rest are sent media mail

USPS Express
$22.00 (Next Business Day) first book only then rest are sent media mail

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• • • Shipping • • •

I just placed an order! When will it ship?

Subscriptions will ship within 3-5 business days after we receive your Reading Profile. Tracking information will be included in the confirmation email that you receive every time a book is shipped.

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• • • Shipping • • •

If I change my mind, can I cancel?

Annual subscriptions can be canceled within the first month. Subscribers may opt out of auto-renewal at any time. Refunds if you have not received any books.

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• • • Return Policy • • •

Can I or my recipient exchange a book?

If you or your recipient ever receive a book that they do not like, or have already read, they can return the book to us and we will exchange it for another selection at no cost to you or them. The only request we have is that you or your recipient contact us within three weeks of receiving the book and let us know why the book wasn’t right.

Exchanges can be done by emailing us at support@justtherightbook.com or calling our toll free number 1.877.654.5872. Once we hear from you or the recipient, we will mail them an exchange book and include a postage for the return.

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