It's so simple: you answer a few questions about the person you're giving to and we do the rest. Don't worry if you don't know a great deal about your recipient. Just tell us whatever you know and we can put together a wonderful collection of books in a truly memorable package.
For gifts of the monthly Series, we send your recipient a questionnaire with the first book and ask them to tell us more about their preferences. They can also log-in to our Recipient Center at any time during the life of the gift and provide more information, update their preferences, and even make specific requests for future books.
How do you wrap the different gifts?
We make the arrival of every book a special occasion, whether it's a monthly, hand-wrapped, gift in the Series or a gorgeous Library package.
Each book in the Series -- whether for an adult or a child -- arrives hand-wrapped in our custom “exclamation point” wrapping paper. The first book comes with a personalized, hand-written card with the message that you provided during the checkout process (in the "gift message" box). All additional books arrive with our special, Just the Right Book, bookmark.
The kid's and baby Libraries arrive in a colorful, sturdy, custom-made storage box and include a special gift: either a unique set of kid-tough, metal, bookends or a fun critter. The Deluxe Baby Library comes in a beautiful canvas bag that you can personalize with the baby's name. All the Libraries also include a personalized, hand-written, card with the message that you provide during the checkout process when you fill in the "gift message" box.
Can I specify titles to include in my gift?
Yes, we are happy to tailor your gift to your needs. You can specify a book or author when you fill out the questions before checkout and we'll gladly include it with either your Series or Library gift.
Just use one any of the free-form text fields to tell us a specific title or author you'd like us to include with your order. If you'd prefer to speak with a customer service representative please call our toll-free number (877-654-5872) and we'll gladly answer any questions or take your order by phone. See Contact Us for details.
What if I don't know the person well?
Many corporate gift-givers don't know their recipient very well (and sometimes not all); luckily we have lots of experience with this sort of gift...
Just tell us as much as you know about the recipient or his/her family as you can. Even with just a bit of information we can create a wonderful, stunningly presented Library of books for a baby or child of any age. If you choose to give the Series you can bypass the questions altogether (just click the "In a Hurry?" link and you'll go directly to the login/checkout process). We enclose a preference form with the first book in each Series gift (along with instructions for how the recipient can complete the forms and make specific requests directly from our website) so your recipient will have many opportunities to tell us exactly the sort of books he or she likes and we will hand-select them accordingly.
When will the first book be sent?
We ship the first book in the Series within 2 - 4 business days of receiving your order.
All books ship via USPS Media Mail, for arrival within 8 - 12 business days, unless you select expedited delivery during the checkout process.
When do I find out what books you sent?
As soon as the books in your gift ship to your recipient (within 5 business days of our receiving your order) we will send you an email listing the titles we included.
For gifts of the Library you will receive one email listing all the titles that we included in your gift. For a gift of the Series we send you an email every time we ship a book, telling you the title. In all of our email notifications we include a link for each book title that will take you to a page devoted to that book which includes the cover image and provides some descriptive content.
